In taking order, here are some scenarios
that might happen after you show the guests to their table.
Fúwùyuán: zhèshì wǒmen de càidān. Qǐng xiānkàn ba.
Guests: Okay. Do you have any recommendation?
Gùkè: hǎo. Nǐ yǒu méi yǒu shénme tuìjiàn ne?
Scenario
2:
Conversation can vary from one to another. I don't recommend memorizing sentences but rather to memorize the words as well as the pattern in forming a simple good sentence.
Next post will be the last post on this topic and it will be something to do with billing and payment. Stay updated!
Regards,
Linda Tan
Source: http://therestaurantexpert.com/upselling-important-guest-experience/
Scenario
1:
Waiter/waitress:
Here is our menu. Please have a look
first. Fúwùyuán: zhèshì wǒmen de càidān. Qǐng xiānkàn ba.
Guests: Okay. Do you have any recommendation?
Gùkè: hǎo. Nǐ yǒu méi yǒu shénme tuìjiàn ne?
Waiter/waitress:
This is our best seller menu. (show them the item on the menu)
Fúwùyuán: Zhèshì
wǒmen zuìrèmài de dānwèi.
Guests: Is this spicy?
Gùkè: zhège
là ma?
Waiter/waitress: No, it’s not spicy.
Fúwùyuán: bùlà.
Guests: Okay. Give me one then. What
vegetables that is delicious?
Gùkè: hǎo
de. Lái yī gè ba. Shénme shūcài hǎochī?
Waiter/waitress: How about Kangkung?
Fúwùyuán: kōngxīncài,
zěnme yang?
Guests: We
don’t like that. Do you have any broccoli?
Gùkè: wǒmen
bù xǐhuān. nǐ yǒuměiyǒu xīlánhuā ?
Waiter/waitress: We do. This one. (show the item on the menu)
Fúwùyuán: yǒu.
zhège.
Guests: I would like to have one of
this.
Gùkè: wǒ
yào zhègè.
Waiter/waitress: Okay.
Fúwùyuán: hǎo
Guests: That’s all.
Gùkè: gòu
le.
Waiter/waitress: How about drinks?
Fúwùyuán: hē
de ne?
Guests: Give me one mineral water and
one orange juice.
Gùkè: gěi
wo yīgè kuàngquánshuǐ hé yī běi chéngzizhī.
Waiter/waitress: For mineral water do you want the cold one?
Fúwùyuán: kuàngquánshuǐ
yào lěng de ma?
Guests: Okay.
Gùkè: kěyǐ
ba.
Waiter/waitress: Let me repeat your order, one roasted duck,
one garlic broccoli, one mineral water and one orange juice.
Fúwùyuán:
Ràng wǒ zài niàn gěi ni, yīgè kǎoyā, yīfèn xīlánhuā chǎo dàsuān, yīpíng kuàngquánshuǐ,
háiyǒu yībēi chéngzi zhī.
Guests: For the Orange juice, less ice
please
Gùkè: chéngzi
zhī shǎobīng, hǎobùhǎo.
Waiter/waitress: Okay. Your food will be ready in about 20
minutes.
Fúwùyuán: hǎode.
Nǐdecài èrshífēnzhōng zuǒyòu zhǔnbèihǎo.
Guests: Thank you.
Gùkè: xièxie
Waiter/waitress: You are welcome.
Fúwùyuán: bùkèqì
Waiter/Waitress:
Here is your menu, do you want to order
now or have a look first?
Fúwùyuán: zhèshì
nín de càidān. yàoxiànzài diǎn háishì xiān kàn?
Guests: Order
now. We want a portion of spaghetti bolognaise, one French fries, and then..
Gùkè: xiànzài
diǎn. Wǒmen yào yīfèn fánqiěròujiàng yìdàlìmiàn, yīfèn shǔtiáo, háiyǒu…
Waiter/Waitress:
Sorry, for the fries, do you want big or
medium?
Fúwùyuán: bùhǎoyìsi,
shǔtiáo, nín yào dàde háishì zhōngde?
Guests: Big
one please
Gùkè: dàde
ba
Waiter/Waitress:
Okay. Anything else?
Fúwùyuán: hǎo.
háiyǒu ne?
Guests: We
also want a bowl of thick corn soup.
Gùkè: wǒmen
ye yào yīwǎn yùmǐnóng tāng
Waiter/Waitress:
Sure.
Fúwùyuán: hǎo
de.
Guests: That’s
all for now. Can you leave the menu here?
Gùkè: xiān
lái nàge ba. Nǐ kěǐ bǎ càidān liú zài zhèr ma?
Waiter/Waitress:
No problem. Do you want to order any beverages?
Fúwùyuán: Méi wèntí. Nín
yào diǎn xiē yǐnliào ma?
Guests: Yes. Please
give us 2 bottles of beer.
Gùkè: Yào. gěi
wǒmen, liǎng píng píjiǔ ba.
Waiter/Waitress:
Let me repeat your order first… (Repeat order)
Fúwùyuán: Ràng wǒ zài niàn gěi nǐ, nǐ diǎn de cài. (Repeat order)
Guests: That’s
correct.
Gùkè: duìle
Waiter/Waitress:
Please wait for awhile.
Fúwùyuán: Qǐng
shāoděng yīxià.
Guests: Okay
Gùkè: Hǎo
Waiter/Waitress:
Thank you.
Fúwùyuán: XièxieConversation can vary from one to another. I don't recommend memorizing sentences but rather to memorize the words as well as the pattern in forming a simple good sentence.
Next post will be the last post on this topic and it will be something to do with billing and payment. Stay updated!
Regards,
Linda Tan
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