Monday, May 1, 2017

Using Chinese / Mandarin in Restaurant – Part 3

In taking order, here are some scenarios that might happen after you show the guests to their table.

Source: http://therestaurantexpert.com/upselling-important-guest-experience/

Scenario 1:
Waiter/waitress:   Here is our menu. Please have a look first.
Fúwùyuán:           zhèshì wǒmen de càidān. Qǐng xiānkàn ba.

Guests:                   Okay. Do you have any recommendation?
Gùkè:                     hǎo. Nǐ yǒu méi yǒu shénme tuìjiàn ne?

Waiter/waitress:   This is our best seller menu. (show them the item on the menu)
Fúwùyuán:           Zhèshì wǒmen zuìrèmài de dānwèi.

Guests:                   Is this spicy?
Gùkè:                     zhège là ma?

Waiter/waitress:   No, it’s not spicy.
Fúwùyuán:          bùlà.

Guests:                   Okay. Give me one then. What vegetables that is delicious?
Gùkè:                     hǎo de. Lái yī gè ba. Shénme shūcài hǎochī?

Waiter/waitress:   How about Kangkung?
Fúwùyuán:           kōngxīncài, zěnme yang?

Guests:                   We don’t like that. Do you have any broccoli?
Gùkè:                     wǒmen bù xǐhuān. nǐ yǒuměiyǒu xīlánhuā ?

Waiter/waitress:   We do. This one. (show the item on the menu)
Fúwùyuán:           yǒu. zhège.

Guests:                   I would like to have one of this.
Gùkè:                     wǒ yào zhègè.

Waiter/waitress:   Okay.
Fúwùyuán:           hǎo

Guests:                   That’s all.
Gùkè:                     gòu le.

Waiter/waitress:   How about drinks?
Fúwùyuán:           hē de ne?

Guests:                   Give me one mineral water and one orange juice.
Gùkè:                     gěi wo yīgè kuàngquánshuǐ hé yī běi chéngzizhī.

Waiter/waitress:   For mineral water do you want the cold one?
Fúwùyuán:           kuàngquánshuǐ yào lěng de ma?

Guests:                   Okay.
Gùkè:                     kěyǐ ba.

Waiter/waitress:   Let me repeat your order, one roasted duck, one garlic broccoli, one mineral water and one orange juice.       
Fúwùyuán:           Ràng wǒ zài niàn gěi ni, yīgè kǎoyā, yīfèn xīlánhuā chǎo dàsuān, yīpíng kuàngquánshuǐ, háiyǒu  yībēi chéngzi zhī.

Guests:                   For the Orange juice, less ice please
Gùkè:                     chéngzi zhī shǎobīng, hǎobùhǎo.

Waiter/waitress:   Okay. Your food will be ready in about 20 minutes.
Fúwùyuán:           hǎode. Nǐdecài èrshífēnzhōng zuǒyòu zhǔnbèihǎo.

Guests:                   Thank you.
Gùkè:                     xièxie


Waiter/waitress:   You are welcome.
Fúwùyuán:           bùkèqì



Scenario 2:


Waiter/Waitress: Here is your menu, do you want to order now or have a look first?
Fúwùyuán:           zhèshì nín de càidān. yàoxiànzài diǎn háishì xiān kàn?

Guests:                 Order now. We want a portion of spaghetti bolognaise, one French fries, and then.. 
Gùkè:                     xiànzài diǎn. Wǒmen yào yīfèn fánqiěròujiàng yìdàlìmiàn, yīfèn shǔtiáo, háiyǒu…

Waiter/Waitress: Sorry, for the fries, do you want big or medium?
Fúwùyuán:           bùhǎoyìsi, shǔtiáo, nín yào dàde háishì zhōngde?

Guests:                   Big one please
Gùkè:                     dàde ba


Waiter/Waitress: Okay. Anything else?
Fúwùyuán:           hǎo. háiyǒu ne?


Guests:                   We also want  a bowl of thick corn soup.
Gùkè:                     wǒmen ye yào yīwǎn yùmǐnóng tāng


Waiter/Waitress: Sure.
Fúwùyuán:           hǎo de.


Guests:                   That’s all for now. Can you leave the menu here?
Gùkè:                     xiān lái nàge ba. Nǐ kěǐ bǎ càidān liú zài zhèr ma?


Waiter/Waitress: No problem. Do you want to order any beverages?
Fúwùyuán:         Méi wèntí. Nín yào diǎn xiē yǐnliào ma?

Guests:                   Yes. Please give us 2 bottles of beer.
Gùkè:                     Yào. gěi wǒmen, liǎng píng píjiǔ ba.

Waiter/Waitress: Let me repeat your order first… (Repeat order)
Fúwùyuán:           Ràng wǒ zài niàn gěi nǐ, nǐ diǎn de cài. (Repeat order)

Guests:                   That’s correct.
Gùkè:                     duìle

Waiter/Waitress: Please wait for awhile.
Fúwùyuán:           Qǐng shāoděng yīxià.


Guests:                   Okay
Gùkè:                     Hǎo

Waiter/Waitress: Thank you.
Fúwùyuán:           Xièxie


Conversation can vary from one to another. I don't recommend memorizing sentences but rather to memorize the words as well as the pattern in forming a simple good sentence.

Next post will be the last post on this topic and it will be something to do with billing and payment. Stay updated!

Regards,
Linda Tan

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